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What is the best way to complain about this?
What is the best way to complain about this?
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Namclone
#1
19-04-2013, 22:12:16 PM
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hasta la bistro
so much damage
WWE
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"Personal Text"
A few days ago I ordered a book from Amazon with a one-day shipping option, which meant I had to pay a relatively high premium. I ordered it in the evening, so I would have understood if it actually did not arrive the next day but the day after. However, because the book still has not come, I checked with Amazon and the expected shipping date is on April 28th! I believe the original shipping date did show the day after the purchase, but at some point this information changed.
I am sure I can get the money I paid for shipping back, but I feel that since they did not send me a message warning me about the mass disparity in shipment dates, I should be compensated further. Perhaps I should get the book for free or some Amazon credit. I needed the book quickly, and now I am stuck without it.
Do you think it's possible to ask for more than just the shipping price back? How would you go about it? What would YOU do?
#2
19-04-2013, 22:18:02 PM
Это вроде сосать быть Дарта Вейдера
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Brazilian
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"I hate people"
I highly doubt they give you more than the shipping
#3
20-04-2013, 03:38:16 AM
Welcome to the layer cake son.
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welcome to the layer cake son
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"mmmmmmmmm lemon"
it's definitely being sold by Amazon themselves, and not some third-party business trading on Amazon's website?
Amazon are too big to care about your book being delayed for a week or more, but these smaller businesses value every sale, if you complain nicely they might give you the book for free
Diceman
#4
20-04-2013, 07:56:33 AM
Rafael "Rafa" Benitez Maudes
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Hates America
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"The Master Tactician"
They will probably tell you that they sent it NDA on the correct day and blame the carrier.
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What is the best way to complain about this?